Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging.
All orders are sent to the manufacturer for dispatch within 3-6 business days after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–6 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
International delivery usually takes about 10–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
If for any reason you are not satisfied with your purchase it can be returned for an exchange or refund within 14 days, no questions asked. The returned item must be in original condition and in original packaging.
We guarantee to replace, exchange or refund any goods that are delivered to you damaged or faulty. This guarantee requires you to inform us immediately of the problem. Shipping costs for returned goods are the responsibility of the customer.
Incorrectly described goods
We guarantee to exchange or refund any goods that do not match the description on our website. This guarantee requires you to inform us immediately of the problem. Shipping costs for returned goods are the responsibility of the customer.
Goods that cannot be returned
Products that have been used cannot be returned.